We Make the Insurance Process Easier—So You Can Focus on Recovery
Dealing with a fire, flood, or other property disaster is stressful enough. Add an insurance claim to the mix, and things can quickly feel overwhelming. At Integrated Restoration, we simplify the process for you.
We Get Involved Immediately—Not After the Paperwork
We don’t wait for insurance adjusters to arrive. Our team responds fast with:
Emergency services like board-ups and tarping
Onsite damage assessment and photo documentation
Moisture readings, drying logs, and detailed notes
Clear estimates using Xactimate and Cotality (insurance-preferred software)
By starting the documentation process early, we help set your claim up for success right away.
Leave the Insurance Coordination to Us
Navigating insurance claims after property damage can be overwhelming. We work directly with your insurance company to handle coordination, documentation, and communication, ensuring a smooth process so you can focus on getting back to normal.
What We Provide
We take care of the paperwork and technical details so you don’t have to:
Before, during, and after photos
Moisture tracking and drying logs
Written reports for emergency services
Scope of work and line-item estimates
Direct communication with your insurance adjuster
Transparent billing that follows insurance guidelines
You’ll have everything your insurance company needs—without having to chase it down yourself.
Filing the Claim: What’s Your Role?
While you’ll need to officially file the claim with your insurance company, we’re here to walk you through what to expect next.
Once the claim is submitted, we handle the rest:
Provide complete, insurance-ready documentation
Meet with your adjuster onsite
Help clarify the scope of damage and proposed repairs
Keep your project moving forward with minimal delays
We won’t interpret your policy or act as an adjuster—but we’ll make sure the restoration side of your claim is well-supported and well-documented.
What We Don’t Do (And Why It Matters)
We believe in transparency. Here’s what we don’t handle:
Filing the insurance claim for you
Interpreting your coverage
Replacing your insurance adjuster
Guaranteeing what will be approved
Our role is to document, restore, and advocate—so you have the best possible chance at a smooth claim and a complete recovery.
Insurance Support for Any Property Type
Whether you’re a homeowner or managing a commercial facility, our process doesn’t change. Every customer receives:
Fast, responsive service
Clear communication
Detailed documentation
Quality workmanship
Respect for your time and your property
For commercial clients, we also offer a PREP program that ensures priority response and streamlined onboarding. (Ask us about it!)
One Team. One Contact. No Runaround.
Unlike other companies that only handle part of the job (or send you to a call center), we’re a full-service restoration team.
That means:
Immediate response and site protection
One point of contact throughout the project
Local accountability—no franchise handoffs
Full support from mitigation to rebuild
A team that understands how to “speak adjuster”
We don’t just clean up damage—we help you feel in control of the situation again.
Need Help Navigating an Insurance Claim?
We’ve helped hundreds of Cleveland-area property owners work through insurance claims with confidence. If you’re facing damage and aren’t sure where to start, let’s talk. We’ll handle the restoration—and support your claim every step of the way.